Privacy Policy

Elite Living Realty, LLC dba Elite Living Lending (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit a loan inquiry, or communicate with us by phone, email, or SMS text message.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.

Information You Provide Directly. When you complete a form, request a pre-approval, or otherwise contact us, we may collect:

• Name, email address, phone number, and mailing address
• Date of birth, Social Security Number, and government-issued identification (only when applying for a loan)
• Employment, income, and asset information
• Credit history and financial account information (only when applying for a loan)
• Information about the property you are seeking to purchase or refinance
• Communications you send to us (including SMS, email, voicemail, and chat messages)
• Mobile phone number and SMS opt-in consent records

Information Collected Automatically. When you visit our website, we automatically collect certain information through cookies and similar tracking technologies, including IP address, browser type, operating system, device identifiers, pages visited, referring URLs, and general geolocation based on IP address.

• Respond to your inquiries and process loan applications
• Communicate with you about your loan, including via phone, email, and SMS
• Send appointment reminders, status updates, and document requests
• Provide marketing communications about our products and services (with your consent)
• Comply with legal, regulatory, and licensing obligations
• Improve our website, services, and customer experience
• Detect and prevent fraud or unauthorized activity

SMS Opt-In Consent. By providing your mobile phone number and checking the SMS consent box, you expressly consent to receive recurring marketing, transactional, and informational text messages from Elite Living Lending at the number you provided, including messages sent via automated technology. Consent is not a condition of any purchase.

Message Frequency. Message frequency varies depending on your stage in the loan process. You may receive up to several messages per week.

Message and Data Rates. Standard message and data rates may apply based on your mobile carrier plan.

How to Opt Out (Text STOP). Reply STOP to any text message to opt out. After replying STOP, you will receive one confirmation message and no further texts. You may also opt out by contacting us at info@elitelivinglending.com or 214.506.0634.

How to Get Help (Text HELP). Reply HELP to any message, or contact us at info@elitelivinglending.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

No Sharing of SMS Opt-Ins. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and mobile phone numbers are NOT sold, rented, or shared with third parties for their independent marketing purposes under any circumstances. Information sharing to subcontractors that provide support services (such as messaging platforms and CRMs) is permitted only as required to deliver the messages you requested.

We may share your information with Hometown Lending and other licensed lending partners necessary to process your loan; service providers (hosting, CRM, email, SMS, document processing, credit reporting, underwriting); real estate professionals we partner with, only with your consent; and government agencies and regulators as required by law. We do not sell your personal information. We do not share mobile opt-in information or SMS consent with any third parties for their independent marketing purposes.

Our website uses cookies and similar tracking technologies to recognize repeat visits, analyze traffic, and improve user experience. You can control cookies through your browser settings. We may use third-party analytics (such as Google Analytics) and advertising platforms (such as Meta and Google Ads).

We implement reasonable administrative, technical, and physical safeguards, including encryption of sensitive information in transit and at rest, restricted access on a need-to-know basis, regular monitoring, and secure storage. However, no method of transmission or storage is 100% secure.

Depending on your state of residence, you may have the right to access, update, correct, delete, or port your personal information, to unsubscribe from marketing (including SMS, email, and direct mail), to know how your information is used, and to non-discrimination for exercising these rights. To exercise any right, contact us at info@elitelivinglending.com or 214.506.0634.

California residents have additional rights under the CCPA and CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information, and the right to non-discrimination. We do not sell personal information.

Our services are not directed to children under 18, and we do not knowingly collect their information.

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision.

Elite Living Realty, LLC dba Elite Living Lending
13155 Noel Rd #900, Dallas, TX 75240
Phone: 214.506.0634
Email: info@elitelivinglending.com